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Terms & Conditions

Last updated: February 26, 2026

Acceptance of Terms

By accessing and using the Adalya Point website, you accept and agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our website or services.

We reserve the right to modify these terms at any time. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.

Age Restrictions and Verification

Strict Age Requirement: You must be at least 18 years old to purchase products from Adalya Point. We do not sell e-cigarette products, e-liquids, or related accessories to anyone under the age of 18, regardless of jurisdiction.

Legal Compliance: By placing an order, you confirm and warrant that:

  • You are 18 years of age or older
  • You are of legal age in your jurisdiction to purchase e-cigarette products
  • All information provided during the ordering process, including age information, is accurate and truthful
  • You understand that providing false information regarding your age constitutes fraud and may result in criminal prosecution

Age Verification: We reserve the right to request age verification documentation at any time, including but not limited to government-issued photo identification (ID card, passport, or driver's license). Failure to provide requested verification documentation will result in immediate order cancellation and full refund (minus any processing fees).

Delivery Verification: Upon delivery, recipients may be required to provide proof of age. Delivery will be refused if age cannot be verified, and the order will be cancelled with a refund issued.

Consequences of Violation: Any attempt to purchase products by individuals under the age of 18, or any misrepresentation of age, will result in immediate order cancellation, permanent ban from our website, and possible reporting to relevant authorities. We take age verification seriously and will pursue all available legal remedies against individuals who attempt to circumvent our age restrictions.

For comprehensive information about our age verification process, legal requirements, and detailed policies, please refer to our Age Verification Policy.

Products and Pricing

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content on the website is accurate, complete, reliable, current, or error-free.

Age-Restricted Products: All products sold on our website are age-restricted and intended for use only by individuals 18 years of age or older. Products must be used responsibly and in accordance with all applicable laws and regulations.

Prices are subject to change without notice. We reserve the right to refuse or cancel any order, including but not limited to:

  • Orders placed by individuals under the age of 18
  • Orders where age cannot be verified
  • Orders that appear to be placed by dealers, resellers, or distributors without authorization
  • Orders that violate these Terms & Conditions

All prices are displayed in Euros (€) and include applicable taxes unless otherwise stated. International customers may be subject to additional customs fees or taxes.

Payment Terms

Payment must be received in full before we process and ship your order. We accept major credit cards and other secure payment methods.

By providing payment information, you represent and warrant that you are authorized to use the payment method provided. You agree to pay all charges incurred in connection with your purchase.

If payment cannot be processed, your order will be cancelled. We are not responsible for any fees charged by your financial institution.

Shipping and Delivery

Shipping terms are as specified in our Shipping Information page. Delivery times are estimates and not guaranteed. We are not liable for delays caused by shipping carriers, customs, or other factors beyond our control.

Risk of loss and title for products pass to you upon delivery to the carrier. You are responsible for filing any claims with carriers for damaged or lost shipments.

Returns and Refunds

Our return policy is detailed in our Returns & Exchanges page. Returns must be made within 14 days of delivery and comply with our return policy requirements.

Refunds will be issued to the original payment method within 5-10 business days after we receive and inspect the returned item.

Prohibited Uses

You agree not to use our website or services:

  • For any unlawful purpose or to solicit others to perform unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information, including but not limited to false age information, false identity, or fraudulent payment information
  • To purchase products if you are under the age of 18, or to assist anyone under the age of 18 in purchasing products
  • To circumvent or attempt to circumvent our age verification measures
  • To resell products to individuals under the age of 18
  • To upload or transmit viruses or any other type of malicious code

Violation of these prohibitions, especially regarding age restrictions, may result in immediate account termination, legal action, and reporting to relevant authorities.

Limitation of Liability

To the fullest extent permitted by law, Adalya Point shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our website or products.

Age Verification Liability: While we implement comprehensive age verification measures, customers are ultimately responsible for ensuring they meet all legal requirements for purchase. Adalya Point shall not be held liable for:

  • Any misuse of products by individuals who misrepresented their age or circumvented our verification process
  • Any health consequences resulting from use of our products by underage individuals who provided false information
  • Any legal consequences faced by customers who provided false age information or violated age restrictions
  • Any damages arising from the purchase or use of products by individuals under the age of 18

By purchasing from our website, customers acknowledge and accept full responsibility for compliance with all applicable age restrictions and laws. Any attempt to circumvent age verification measures releases Adalya Point from all liability related to such purchase or use.

Our total liability for any claim arising out of or relating to these terms or our products shall not exceed the amount you paid to us in the 12 months preceding the claim.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions.

Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of the Netherlands.

Contact Information

If you have questions about these Terms & Conditions, please contact us:

Email: info@adalyapoint.com